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Ashley D
1 reviews | Active since Jan 2016
19 Jan 2016, 14:39
still waiting for the insurance claim form
went to mtn east rand mall to do an insurance claim and they said I must go to sss cellular in boksburg , then they gave me a quote on the damages on the phone , then I sent it to mtn insurance in November and no one has contacted me since. I have sent emails and phoned and no one wants to help me
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Replies (1)
MTN South Africa's replyOfficial
19 Jan 2016, 16:29Hello ashleydouglas,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the insurance department supervisors to contact and assist you.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the insurance department supervisors to contact and assist you.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply19 Jan 2016, 16:29
Official
Hello ashleydouglas,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the insurance department supervisors to contact and assist you.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the insurance department supervisors to contact and assist you.
Kind Regards,
Alice van der Merwe
***