BN
Brad N
1 reviews | Active since Aug 2012
01 Sept 2015, 14:36
Still waiting for sim card
Hi I sent an email asking where my sim card was you rep**** by saying sorry and somebody would call me, on my email to you i stipulated that they must call me on a different number that was an 084 number yet till now I have heard from nobody..<br> <br> Please can we put this to bed i am fed up of chasing this round and round.
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Replies (1)
MTN South Africa's replyOfficial
03 Sept 2015, 11:21Hello BJN,
We are truly sorry for any inconvenience caused.
We've forwarded your complaint directly to the Senior Account Manager for your account. We've requested the account holder to make contact with you on the number provided in the post and to confirm the delivery of the SIM card.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused.
We've forwarded your complaint directly to the Senior Account Manager for your account. We've requested the account holder to make contact with you on the number provided in the post and to confirm the delivery of the SIM card.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply03 Sept 2015, 11:21
Official
Hello BJN,
We are truly sorry for any inconvenience caused.
We've forwarded your complaint directly to the Senior Account Manager for your account. We've requested the account holder to make contact with you on the number provided in the post and to confirm the delivery of the SIM card.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused.
We've forwarded your complaint directly to the Senior Account Manager for your account. We've requested the account holder to make contact with you on the number provided in the post and to confirm the delivery of the SIM card.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,