Still Waiting for Response on ITC blacklisting

Item: MTN South Africa
Rating: 2
Author: Werner P

REALLY, What do MTN care in what does Customer service mean. This is all a myth, They just smoke screen to pretend they going to help you and then you get the silent treatment. Please see that it has been 2 weeks since last reply and guess what nothing has happened.. http://hellopeter.com/mtn/complaints/blacklisting-*** So please take note that if you have a insured device and ever get in the situation to get it blocked for insurance I just want to say good luck when going through MTN..

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

04 Jun 2015, 13:29

Hello Vandiliz3r,

Thank you for posting.

Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused.

Please furnish us with the MTN cell number or account number in question in order for us to assist you promptly.

The reference number supp**** does not reflect on our records.

Regards
Jean
REQ:***

MTN South Africa's reply04 Jun 2015, 13:29

Official