1 reviews | Active since May 2016

02 Dec 2017, 21:47

Still waiting for response!!!

Still no answer concerning my refund! Seems like customer satisfaction means nothing?!

0
Replies (1)
MTN South Africa
MTN South Africa's reply06 Dec 2017, 13:11
Official

Good day Melissa,

Thank you for your post.

We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.

We would like to advise that this matter is receiving priority attention. A refund request was logged on the 04 Dec 2017 and your refund is being processed. Reference number is : ***

Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst

Best regards,