Still waiting for response
After more than 3 phone calls....and holding on each time for more than 30 min, I still couldn't settle my account. All I want to do is pay up and close my account. I have been a loyal customer for more than 13 years.
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Thank you for all the years with MTN .
We have sent the request to the Retentions department to assist us with the early termination fee for the contract, we have your email address as per Hello Peter information once the information is received we will email the information to you.
Kind Regards,
Alice van der Merwe
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Thank you for all the years with MTN .
We have sent the request to the Retentions department to assist us with the early termination fee for the contract, we have your email address as per Hello Peter information once the information is received we will email the information to you.
Kind Regards,
Alice van der Merwe
Best regards,