Still Waiting For Reimbur*****t...

After cancelling my contract with MTN, I was still charged a subscription fee for the 16 months following because \the number was not migrated to prepaid\" (after being notified on multiple occasions to migrate the number to prepaid - I still have all the email communications).<br> After multiple calls to MTN, and repeating the scenario multiple times, I was assured that the matter would be escalated to the accounts department and I would be reimbursed immediately. It has been almost three weeks, and I have yet to see this supposed immediate reimbur*****t.<br> If you say something will be done soon, best do it soon!"