AC
Adrian C
1 reviews | Active since Jul 2011
27 Jul 2015, 11:29
Still waiting for promised response
Submitted a complaint on Hello Peter 2 months about voicemail notifications not coming through to my phone. Received the typical MTN response that the matter has been escalated and someone would contact me. To date no reply!!!!<br> <br> I need this sorted out!
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Replies (1)
MTN South Africa's replyOfficial
07 Aug 2015, 11:43Hello AdrianC211,
Thank you for your post.
We apologise for the delayed response and for any inconvenience caused.
Please be advised that this matter has been sent to the Network Engineers for investigation.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Kind Regards,
Wenzile Masina
REQ:***
Thank you for your post.
We apologise for the delayed response and for any inconvenience caused.
Please be advised that this matter has been sent to the Network Engineers for investigation.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Kind Regards,
Wenzile Masina
REQ:***
MTN South Africa's reply07 Aug 2015, 11:43
Official
Hello AdrianC211,
Thank you for your post.
We apologise for the delayed response and for any inconvenience caused.
Please be advised that this matter has been sent to the Network Engineers for investigation.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Kind Regards,
Wenzile Masina
REQ:***
Thank you for your post.
We apologise for the delayed response and for any inconvenience caused.
Please be advised that this matter has been sent to the Network Engineers for investigation.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Kind Regards,
Wenzile Masina
REQ:***