SV
Stefan V
1 reviews | Active since Dec 2013
22 Oct 2015, 16:32
Still waiting for my promotion data!!!
Good day,<br> <br> I have upgraded my cell phone contracts last week 13 Oct 2015. From that day I'm still waiting for my free 10 GB of data on one of the contracts that I've upgraded. I have received numerous ref numbers that your call agents have gave me, but still I'm waiting to get my free data.<br> <br> Please can I get my free data ASAP?? I'm not very happy with what is going on at the moment!
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MTN South Africa's replyOfficial
25 Oct 2015, 16:01Hello Sventer89,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per the reference REQ:***, your bundle was loaded on the 13/09/2015.
We trust that the above mentioned is beneficial to you. Please feel free to contact (808)should you require additional information.
Regards
Rosetta
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per the reference REQ:***, your bundle was loaded on the 13/09/2015.
We trust that the above mentioned is beneficial to you. Please feel free to contact (808)should you require additional information.
Regards
Rosetta
REQ:***
MTN South Africa's reply25 Oct 2015, 16:01
Official
Hello Sventer89,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per the reference REQ:***, your bundle was loaded on the 13/09/2015.
We trust that the above mentioned is beneficial to you. Please feel free to contact (808)should you require additional information.
Regards
Rosetta
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per the reference REQ:***, your bundle was loaded on the 13/09/2015.
We trust that the above mentioned is beneficial to you. Please feel free to contact (808)should you require additional information.
Regards
Rosetta
REQ:***