CE
Christie E
1 reviews | Active since Apr 2014
19 Jun 2015, 15:04
Still waiting for my phone for more than 3 WEEKS!!
Good day.<br> <br> This is very bad service from the repair centre, the MTN at Keywest told me I had to wait two weeks for my phone, it has been almost four weeks!!! SO WHAT TAKES SO F*** LONG!!!!
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
22 Jun 2015, 11:16Hello Elschristie2,
Thank you for posting.
I do know how frustrating this can be, do note that our management teams are aware of this and due to the current protest action being experienced there are delays in our customer touch points.
Kindly note this has been escalated to the relevant team to investigate. They will provide you with feedback.
I hope the above is in order and would once again like to apologise for the inconvenience this has caused you.
Regards
Jean
REQ:***
Thank you for posting.
I do know how frustrating this can be, do note that our management teams are aware of this and due to the current protest action being experienced there are delays in our customer touch points.
Kindly note this has been escalated to the relevant team to investigate. They will provide you with feedback.
I hope the above is in order and would once again like to apologise for the inconvenience this has caused you.
Regards
Jean
REQ:***
MTN South Africa's reply22 Jun 2015, 11:16
Official
Hello Elschristie2,
Thank you for posting.
I do know how frustrating this can be, do note that our management teams are aware of this and due to the current protest action being experienced there are delays in our customer touch points.
Kindly note this has been escalated to the relevant team to investigate. They will provide you with feedback.
I hope the above is in order and would once again like to apologise for the inconvenience this has caused you.
Regards
Jean
REQ:***
Thank you for posting.
I do know how frustrating this can be, do note that our management teams are aware of this and due to the current protest action being experienced there are delays in our customer touch points.
Kindly note this has been escalated to the relevant team to investigate. They will provide you with feedback.
I hope the above is in order and would once again like to apologise for the inconvenience this has caused you.
Regards
Jean
REQ:***