Still waiting for my itemized Bill

Item: MTN South Africa
Rating: 2
Author: Jonathan T

After my complaint 5 days ago, MTN was very quick to reply on this site saying the bills I requested ,and have been paying for, have been sent but would verify with their accounts or communications department.<br> I can tell you that I have not received anything as yet nor any feedback on any emails sent thus far. I called and verified all possible email addressed so why am I not receiving my itemised bills I have paid for and then be told that I have... I HAVE NOT RECEIVED ANY BILLS NOR IS IT AVAILABLE ONLINE LIKE PROMISED

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Replies (1)

MTN South Africa's replyOfficial

28 Oct 2015, 14:42

Hello jthurlow,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

As per our conversation earlier , i have email your ITB as per your request .

Please feel free to contact us should you require any additional information.

Regards
Rosetta
REQ:***

MTN South Africa's reply28 Oct 2015, 14:42

Official