TM
Tebogo M

1 reviews | Active since Jun 2015

25 Jun 2015, 13:16

Still waiting for my data. MTN stop lying.

Thank you for respond to may query. Please note that i have not received my data after you told me that you have activated my data. Who deactivated it? According to my information this is done when the agreement is signed. I have not received my data and unless if you are sending it to the wrong number. when I send the message I told you that its 4 months that I have not received my data and you are willing to pay me only for one month. What happened to the money I paid and expecting to receiving data? Who is going to refund me? Back-pay the data for all the months that I have not received my data. Lying like that MTN its unacceptable and misleading other customers that you have rectify the mistake you made. I hope next time when you respond the message Mantoa you will make sure that I have received my data. I am unhappy and frustrated with the service I get from Mtn and the lie that's so low.

0
Replies (1)
MTN South Africa
MTN South Africa's reply06 Jul 2015, 16:56
Official
Hello Hulets2015,

Thank you for posting.

Please accept our apologies for the delayed response and inconvenience that this experience may have caused, rest assured it was not our intention to dissatisfy you in any way.

According to our records your mobile number is being provisioned with 100MB of data on the 21st of very month.

Regards,
Lawrence

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