Still waiting for my bundles! Please help.

I picked up my phone on Tuesday 27th January 2015. I am still waiting for my sms and data bundles to be loaded. This is ridiculous. I have had to rack up R70 now extra just to use the internet, I expect these charges to be reversed as it is not my fault!<br> <br> Call center is also useless. ref numbers ***, ***. As well as smsing eugene at canal walk multiple times. This better be sorted out.<br> <br>