1 reviews | Active since Jun 2017

06 Jun 2017, 17:03

Still waiting for my accessorie package from mtn

<p>Still waiting for my accessorie package for my galaxy s8 from MTN what a joke send emails no reply been waiting since the 23 may. </p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply06 Jun 2017, 23:46
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

MTN South Africa
MTN South Africa's reply06 Jun 2017, 23:52
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike