1 reviews | Active since Mar 2009
Still Waiting for MTN to give a reply.....................
<p>I am still waiting for an answer to the following........................</p> <p> </p> <p>Ref No: ********** 53</p> <p>Ref No: ********** (19/10/2016 15h42)</p> <p> </p> <p>Have the decency to answer the above, or do you not have the ability??????????????</p>
It would seem that Mtn, does not have the ability to answer for their "Stuff ups"
It would seem that Mtn, does not have the ability to answer for their "Stuff ups"
Good afternoon Howard
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused.
I have tried calling you on 15-11-2016 at 02:25 pm with no luck.Kindly note that the Cellphone provided in this post is an Open contract and MTN does not have a capping tool or service for the Anytime packages. Please make sure you monitor your usage.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Yahya
REQ:***
Good afternoon Howard
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused.
I have tried calling you on 15-11-2016 at 02:25 pm with no luck.Kindly note that the Cellphone provided in this post is an Open contract and MTN does not have a capping tool or service for the Anytime packages. Please make sure you monitor your usage.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Yahya
REQ:***
Attention Yahya.
And now on one of my numbers, that is supposed to get R100.00 airtime, You only gave R69.00. Please give me a contact name at a regional office in the East Rand to go in and see. I need this resolved as I can not afford another cut off due to your accounst departments incompatence.
I do have a missed call at the time you state, but no message and was from a pvt number, so I could not reply....
Attention Yahya.
And now on one of my numbers, that is supposed to get R100.00 airtime, You only gave R69.00. Please give me a contact name at a regional office in the East Rand to go in and see. I need this resolved as I can not afford another cut off due to your accounst departments incompatence.
I do have a missed call at the time you state, but no message and was from a pvt number, so I could not reply....