mM
mosiuwa M
1 reviews | Active since Jan 2014
08 Jun 2015, 12:50
Still waiting for Mtn to activate my Line
Its been 14 days since Mtn said they will investigate my account but till dis day i have not received any <br> <br> response from them bear in mind that my line has been blocked from receiving or calling , and i have payed dis <br> month 's bill
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Replies (1)
MTN South Africa's replyOfficial
10 Jun 2015, 09:22Hello locco,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been referred to the Legal Department team for urgent attention. They will investigate and feedback to you with a way forward.
Kindly note due to the industrial action we are facing there is a delay on our responses.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been referred to the Legal Department team for urgent attention. They will investigate and feedback to you with a way forward.
Kindly note due to the industrial action we are facing there is a delay on our responses.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
REQ:***
MTN South Africa's reply10 Jun 2015, 09:22
Official
Hello locco,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been referred to the Legal Department team for urgent attention. They will investigate and feedback to you with a way forward.
Kindly note due to the industrial action we are facing there is a delay on our responses.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been referred to the Legal Department team for urgent attention. They will investigate and feedback to you with a way forward.
Kindly note due to the industrial action we are facing there is a delay on our responses.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
REQ:***