Still waiting for MTN Bad service on another level
<p>I sent through a claim to MTN on 20 April 2016, I then got a response saying I should hear from them with in 5 days (I assumed 5 working days). To this day I have not heard anything from them. there is delay maybe but It is always good to inform your clients of such, this is not the first time. it seems the only way to get a response in time is if I complain online. This is unacceptable as I have been a loyal client for many years. (Claim Ref [#***0])</p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***