Still waiting for MTN

<p>I logged a complaint and received the below responce - I guesss its just formalities </p> <p> </p> <p>Thank you for your post</p> <p>We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.</p> <p>We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.</p> <p>We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.</p> <p>Kind Regards<br />Siphumezo<br />REQ: ********** </p> <p>Im still waiting as for thier call or email atleast - I also continue getting calls, sms's and email from thier attorneys threatening to black list me. </p> <p> </p> <p>Is it too much to ask, please rectify my account.</p> <p>This is like the 10th request, which other channels can I use before you rectify my account??</p>