1 reviews | Active since Feb 2014
still waiting for legal status to be removed
My name is angeline conradie i complained last week on hello peter about a contract i had in 2012 paid it up in 2013 but still has a legal status on your system..your reply was that it was sent to legal and someone would contact me....well hell yes a week has gone and its still not resolved yet.ive had it with mtn an is willing to do whatever to publish this.i was nice last week but do not accept feedback that was promised but got nothing for it...if this is not reaolved this week then im taking further steps..i was nice for to long...you got your money so why status me for so long..all i want is for the status to be removed an its affecting my credit scoring .can you who ever gives feedback leave a number to contact because all legal numbers is unreachable..ive got so many ref numbers but only god knows what happens to it.can someone seriously help now thats all i want!!!!
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the query was escalated and is still pending with the Legal management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the query was escalated and is still pending with the Legal management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***