1 reviews | Active since May 2015
Still waiting for Gaobusi Morule to contact me as he is the Store Manager / Regional Manager!
<p>I just want to know until when is my SONY XPERIA Z going to sit in your safe? I don't care if the staff has changed and they don't know what happened to my phone, I want my phone back in the state that it was handed in on the 28/02/2015. I want answers from you Gaobusi.</p>
Good day Kgopotso,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused
According to our records you have been contacted and you were advised that you may collect your device.
Please confirm if this is correct.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Good day Kgopotso,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused
According to our records you have been contacted and you were advised that you may collect your device.
Please confirm if this is correct.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Yes and I went back to the store and told them, that I won't take the phone in the state its in. Said they know nothing as they are new. Was told to contact Gaobusi which I did via email and there was no response from him. It's not my fault that there was further damage to my device while it was in MTN's possession. Anything could have happened at that time because there was an ongoing strike. I want my phone in the state that it was when I sent it in for repairs on the 28/02/2015.
Yes and I went back to the store and told them, that I won't take the phone in the state its in. Said they know nothing as they are new. Was told to contact Gaobusi which I did via email and there was no response from him. It's not my fault that there was further damage to my device while it was in MTN's possession. Anything could have happened at that time because there was an ongoing strike. I want my phone in the state that it was when I sent it in for repairs on the 28/02/2015.