TM
Tshiamo M
1 reviews | Active since Jun 2015
29 Jun 2015, 10:11
Still waiting for feedback. REQ:***
I lodged a complaint on hello peter last week and was advised that my query would be referred to the correct department. I am still currently awaiting a settlement fee so that I can cut ties with MTN. Can someone please send me the settlement amount, I promise I'm not trying to get cell c to buy me out, I am just trying to go prepaid!
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Replies (1)
MTN South Africa's replyOfficial
12 Jul 2015, 15:26Hello Osenotsemarilyn,
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
This is definitely not the way we wish to treat our valued customers. We are still awaiting feedback from our teams.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
This is definitely not the way we wish to treat our valued customers. We are still awaiting feedback from our teams.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
MTN South Africa's reply12 Jul 2015, 15:26
Official
Hello Osenotsemarilyn,
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
This is definitely not the way we wish to treat our valued customers. We are still awaiting feedback from our teams.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
This is definitely not the way we wish to treat our valued customers. We are still awaiting feedback from our teams.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA