HM
Hazel M
1 reviews | Active since Oct 2009
20 Mar 2015, 13:22
still waiting for feedback
Still waiting for a response about the network problem in Moletsane. I filled in the form that was sent to me I even went to the website and filled in the forms not 1 form but forms , but still nothing,everyday I send an email to coverage mtn and everyday I get a reply that someone will contact me and I am also given a new ref no. So this simply means this is my problem because I live in Moletsane in deep soweto ,so i must see for myself how to deal with this network issue. Thanks MTN
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Replies (1)
MTN South Africa's replyOfficial
25 Mar 2015, 13:05Hello munza,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please send me the reference number you got from the coverage help desk so I can follow up on your behalf.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please send me the reference number you got from the coverage help desk so I can follow up on your behalf.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply25 Mar 2015, 13:05
Official
Hello munza,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please send me the reference number you got from the coverage help desk so I can follow up on your behalf.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please send me the reference number you got from the coverage help desk so I can follow up on your behalf.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,