LM
Lwandisa M
1 reviews | Active since Nov 2012
24 Jun 2015, 15:52
Still waiting for feedback
I still waiting for feedback<br> <br> The reference number for the query is: USD REQ:*** .<br>
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Replies (1)
MTN South Africa's replyOfficial
03 Jul 2015, 15:23Hello Mokhantso,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The query was logged on the 10th of June, when I check the call details there is no amount of R12 that was used on a data transaction or a voice call.
Can you Please advise on the date when the airtime went missing on the account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The query was logged on the 10th of June, when I check the call details there is no amount of R12 that was used on a data transaction or a voice call.
Can you Please advise on the date when the airtime went missing on the account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,
MTN South Africa's reply03 Jul 2015, 15:23
Official
Hello Mokhantso,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The query was logged on the 10th of June, when I check the call details there is no amount of R12 that was used on a data transaction or a voice call.
Can you Please advise on the date when the airtime went missing on the account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The query was logged on the 10th of June, when I check the call details there is no amount of R12 that was used on a data transaction or a voice call.
Can you Please advise on the date when the airtime went missing on the account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,