Still waiting for data as advertised

Hi there,<br> <br> On the 19th of February I had the sim swap done in order to experience the benefits of LTE and also to receive the 500mb that was advertised telephonically as well as via SMS. I called MTN to find out when I would be receiving my 500mb of data and I was informed that it would be credited within three working days. <br> <br> On the 25th of February I had still not received my data and contacted MTN again to have this issue resolved. At this point I was informed that the issue will be escalated to a supervisor and I should not be concerned as the data would be uploaded within 24 hours. <br> <br> On the 4th of March I once again contacted MTN regarding this issue. During the call I voiced my disappointment with the service I had received and also enquired about the data AGAIN. Once more I was informed that MTN was sorry and that my data would arrive within 24 hours and that the matter will be escalated and resolved!<br> <br> Now approximately 18 DAYS LATER, I have STILL not received the data, have STILL not had my problem resolved and I am EXTREMELY DISAPPOINTED, ANNOYED AND FRUSTRATED at the moment. I have been a loyal MTN subscriber for over 10 YEARS and I hope this issue will be resolved soon.<br>