LM
Letlhogonolo M
1 reviews | Active since Feb 2016
02 Mar 2016, 12:54
Still waiting for communicatio
I wrote a report asking them to contact me and i am still waiting even today coz i want to pay them and they are still adding charges on my bill.
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Replies (1)
MTN South Africa's replyOfficial
03 Mar 2016, 13:46Hello Lbmmanoto@,
We are truly sorry for the inconvenience caused and for the breakdown in service.
Kindly note that we've requested the management team within our Legal Department to make contact with you and provide you with the settlement amount.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service.
Kindly note that we've requested the management team within our Legal Department to make contact with you and provide you with the settlement amount.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply03 Mar 2016, 13:46
Official
Hello Lbmmanoto@,
We are truly sorry for the inconvenience caused and for the breakdown in service.
Kindly note that we've requested the management team within our Legal Department to make contact with you and provide you with the settlement amount.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service.
Kindly note that we've requested the management team within our Legal Department to make contact with you and provide you with the settlement amount.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***