Still waiting for charger swap

Hello ianbar,

Thank you for posting.

Please accept our apologies for the break down in service in one of our touch points and for any inconvenience experienced.

However, there are details that we need for us to assist further i.e the name of the store you went to for assistance, date and the job number so we can be able to track your query.

Looking forward to your response so that this matter could be resolved.

Kind Regards
Winnie
REQ:***