cR
charlin R
1 reviews | Active since Dec 2012
29 Jan 2015, 16:10
still waiting for a response
I recently made a complaint about MTN. Its past 1 week now and they still have not responded.It cannot take so long for MTN to respond and I still do not have a phone.Whats going on MTN?.
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Replies (1)
MTN South Africa's replyOfficial
09 Feb 2015, 10:43Hello charlinr,
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused rest assured it was not our intention to dissatisfy you in any way.
Kindly be advised that your previous post was responded to. Unfortunately the handset needs to be replaced with the exact make and model of the handset that was upgraded or taken as a new contract.
Trust you find this in order
Regards,
Ebbedene
REQ:***
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused rest assured it was not our intention to dissatisfy you in any way.
Kindly be advised that your previous post was responded to. Unfortunately the handset needs to be replaced with the exact make and model of the handset that was upgraded or taken as a new contract.
Trust you find this in order
Regards,
Ebbedene
REQ:***
MTN South Africa's reply09 Feb 2015, 10:43
Official
Hello charlinr,
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused rest assured it was not our intention to dissatisfy you in any way.
Kindly be advised that your previous post was responded to. Unfortunately the handset needs to be replaced with the exact make and model of the handset that was upgraded or taken as a new contract.
Trust you find this in order
Regards,
Ebbedene
REQ:***
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused rest assured it was not our intention to dissatisfy you in any way.
Kindly be advised that your previous post was responded to. Unfortunately the handset needs to be replaced with the exact make and model of the handset that was upgraded or taken as a new contract.
Trust you find this in order
Regards,
Ebbedene
REQ:***