FS
FELICIA S

1 reviews | Active since Sept 2015

05 Oct 2015, 09:11

STILL WAITING FOR A RESPONSE

Good Day,<br> <br> RE: *** - A*** FJ SPURWAY <br> <br> <br> Kindly note that I received a call from MIKE as i had written a complaint on HELLO PETER - he was supposed to come back to me on FRIDAY but did not still waiting once again<br> <br> MIKE said that my account was supposed to be only R255 this month and not as per STATEMENT that he would arrange for CREDIT NOTE to be processed.<br> <br> DEBT ORDER went off account for R1,529.85 - which i have stopped by my bank<br> <br> As soon as i have had confirmation that my account has been sorted i will then pay R255.<br> <br> I urgently await your response.<br> <br> <br> <br> Regards

0
Replies (1)
MTN South Africa
MTN South Africa's reply06 Oct 2015, 14:28
Official
Hello FELICIAJOY1,

Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

Kindly note that Mike will be calling you now. We apologise for the late reponse.

Warm Regards
Nompumelelo
REQ:***