KL
Kgopotso L
1 reviews | Active since May 2015
14 Jun 2015, 01:23
STILL WAITING...
Thank you for your response, I just hope my account won't be debited and I need to know if the contract is cancelled as requested! Hopefully I won't have run after MTN for my phone...!
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MTN South Africa's replyOfficial
26 Jun 2015, 10:17Hello Soulmate,
We apologise for the delayed response.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
A request has been submitted for cancellation. A response to you via email from Wiseman Zulu required a signed cancellation request form and a copy of your ID which we are waiting on. Tried calling you at 9:47 am to advise hereof with no luck.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Yahya
REQ:***
We apologise for the delayed response.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
A request has been submitted for cancellation. A response to you via email from Wiseman Zulu required a signed cancellation request form and a copy of your ID which we are waiting on. Tried calling you at 9:47 am to advise hereof with no luck.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Yahya
REQ:***
Best regards,
MTN South Africa's reply26 Jun 2015, 10:17
Official
Hello Soulmate,
We apologise for the delayed response.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
A request has been submitted for cancellation. A response to you via email from Wiseman Zulu required a signed cancellation request form and a copy of your ID which we are waiting on. Tried calling you at 9:47 am to advise hereof with no luck.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Yahya
REQ:***
We apologise for the delayed response.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
A request has been submitted for cancellation. A response to you via email from Wiseman Zulu required a signed cancellation request form and a copy of your ID which we are waiting on. Tried calling you at 9:47 am to advise hereof with no luck.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Yahya
REQ:***
Best regards,