BDGB
Bronwyn De Gray Birch

1 reviews | Active since Oct 2013

07 Jun 2017, 09:50

Still waiting

<p>I am still waiting for the refund I was supposed to get 2 months ago!!!! ********** 0.....Surely a refund can't take this long</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply07 Jun 2017, 18:48
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

As per our telephone conversation please be advised that the credit of R150.00 have been adjusted in your contract account.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

warm regards

mike