CS
Coetzee S
1 reviews | Active since Jul 2016
06 Jul 2016, 05:51
Still waiting
<p>I have upgraded on Saturday 2 july 16 to a Samsung s7 the promotion was get 30gb free data for 30 days. So they told me the data wil be loaded within 72 h today is the 6 july 16 and I am still waiting for the data. This is not what I pay mtn for . I want 1ste class service. </p>
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MTN South Africa's replyOfficial
07 Jul 2016, 07:05Good Day Coetzee Spence
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that as per our records the 30GB Free Data has been loaded to your number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ: **********
Best regards,
MTN South Africa's reply07 Jul 2016, 07:05
Official
Good Day Coetzee Spence
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that as per our records the 30GB Free Data has been loaded to your number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ: **********
Best regards,