VN
Vuyani N

1 reviews | Active since Dec 2015

07 Jan 2016, 12:31

Still waiting

I sent a email to Hello Peter,<br> <br> Mtn responded saying sorry for the inconvenience but yet I am still experiencing that inconvenience cause I still haven't got any feedback from them. The status of my device is still unknown. <br> <br> On the 1st of January they send me a email<br> <br> \Dear Vuyani<br> <br> <br> Thank you for contacting the MTN Complaints Management Team.<br> <br> In an effort to improve your experience

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Replies (1)
MTN South Africa
MTN South Africa's reply10 Jan 2016, 08:05
Official
Hello VuyaniA,

Thank you for uour post. We sincerely apologize for any inconvenience caused as a result of this.

Kindly note that the matter has been escalated to the Insurance departlment for assistance.

Kind Regards
Nompumelelo
REQ:***

Best regards,