STILL WAITING

After my initial complaint online i received a call from Ms Velaphi Ngcobo, who said she worked for MTN. She said she would resolve the matter as soon as possible and that if i gave her my ID number, which i did, she would call me back with feedback the same day. That did not happen. A week later she called me again, asking for my ID yet again, which i gave again. That was over a month ago and my calls to MTN has proven ****thless. ONCE AGAIN MTN HAS FAILED ME AND SLOWLY RUINING MY CREDIT. THIS IS THE WORST NETWORK I HAVE EVER BEEN ON, I WOULDN'T EVEN RECOMMEND IT TO MY WORST ENEMY.