GG
Gavin G
1 reviews | Active since Jun 2015
22 Jul 2015, 13:26
STILL WAITING!!!
#***8<br> After complaining for about the 5th time on how terrible Mtn Insurance service is and still waiting for Mtn to collect my damaged phone I have to complain yet again....<br> <br> Last week I got a call from Mtn saying they are very sorry about the delay but they are going to come and collect my phone on Tuesday 21 July 2015... Its Wednesday today and still no sign of Mtn...<br> <br> When is this poor service going to end????
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MTN South Africa's replyOfficial
30 Jul 2015, 12:15Hello Bagiera,
Firstly I would like to extend to you our sincerest apology for the level of service received from MTN and the delay in response. I understand the frustration that you endured in your attempt to have your Insurance claim sorted out.
According to the feedback received, you have been contacted by the Insurance team.
Thank you
Regards
Michelle
Firstly I would like to extend to you our sincerest apology for the level of service received from MTN and the delay in response. I understand the frustration that you endured in your attempt to have your Insurance claim sorted out.
According to the feedback received, you have been contacted by the Insurance team.
Thank you
Regards
Michelle
Best regards,
MTN South Africa's reply30 Jul 2015, 12:15
Official
Hello Bagiera,
Firstly I would like to extend to you our sincerest apology for the level of service received from MTN and the delay in response. I understand the frustration that you endured in your attempt to have your Insurance claim sorted out.
According to the feedback received, you have been contacted by the Insurance team.
Thank you
Regards
Michelle
Firstly I would like to extend to you our sincerest apology for the level of service received from MTN and the delay in response. I understand the frustration that you endured in your attempt to have your Insurance claim sorted out.
According to the feedback received, you have been contacted by the Insurance team.
Thank you
Regards
Michelle
Best regards,