Still waiting 1 week later on a 1 day TAT

<p>Hi, I completed migration forms on Thursday last week at Summit road service centre with Tumi Seripe and was told it takes 2-48 hours. Tumi also advised that i will receive a prorata of the new minutes as its an upgrade and pay the prorata subscription on my next account. I have made a few follow ups and its still not done. Now the 808 call center says its only effective on my next bill date???? Another agent says theres no record of it, another agent says i must call upgrades. Upgrades says i must speak to 808. Im always getting the run around from 808 and they clueless on everything you ask them, always put on hold for excessive long periods and then they battle to articulate whatever they were told when relaying the message back. I made numerous follow ups with 808 who have given me the runnaround and put me on hold for 10 minutes at a time and then disconnect the call and you never hear back from them. My number is ********** 475 regards Bradly Petrus. </p> <p> </p> <p>Perhaps MTN should cancel my contract and write off all fees due to their ineptitude in providing me a service. Right now everything is a disservice and despite various escalations I keep hitting a brick wall. I would oove to send screen shots of all my calls to 808 and my emails to Tumi which are simply ignored.</p>