Still VERY poor service from MTN

Good day<br> <br> I have lodge a complained against MTN for there poor service with my contract and this is going on now for almost a full month and i still don't have a answer on this. <br> <br> I complained on hello peter a week ago and got the following response from MTN and they clearly say that they will attend to this matter URGENTLY witch they clearly don't. <br> <br> Hello Quintin007,<br> <br> Thank you for your post.<br> <br> We are terribly sorry for the inconvenience that you experienced as a result of this.<br> <br> Kindly be advised that the matter has been escalated to the relevant management team for urgent attention and to contact you back with feedback.<br> <br> Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.<br> <br> Regards,<br> Ayanda<br> REQ:***<br> <br> The end of the month is coming up again and another debit order. <br> <br> If this matter is not resolved at the end of Friday 26 Feb 16 afternoon i will stop this debit order.<br> <br> THIS IS THE WORST SERVICE I HAVE EVER RECEIVED !!!