AW
Angee W
1 reviews | Active since Oct 2010
24 Mar 2015, 13:10
STILL UNRESOLVED
I am sick of dealing with Facebook Instant Messaging and call centres.<br> I want to be contacted by a Manager who can sort out my issue.<br> I signed on as an MTN customer via the MWEB store in the Cresta centre Johannesburg.<br> I have yet to resolve various issues, I have wasted money and endless hours.<br> I want to cancel my contract with immediate effect, with no cost implication. I want a phone call.
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MTN South Africa's replyOfficial
30 Mar 2015, 12:39Hello angeew,
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our conversation, we are unable to retrieve any information with the details provide. Please contact the store where this contract was cancelled for further assistance.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our conversation, we are unable to retrieve any information with the details provide. Please contact the store where this contract was cancelled for further assistance.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply30 Mar 2015, 12:39
Official
Hello angeew,
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our conversation, we are unable to retrieve any information with the details provide. Please contact the store where this contract was cancelled for further assistance.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our conversation, we are unable to retrieve any information with the details provide. Please contact the store where this contract was cancelled for further assistance.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,