1 reviews | Active since Jun 2012
Still today no call
Report Billing error
I have been with Mtn for so long and I spend a lot of money on this nextwork, I made an arrangement to pay my arrears for 3 months 2600 now including my monthly subscription and I get told after 2 months that it's incorrect when I phoned not that they called me,um so over MTN
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
We would like to advise that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels.
regards
mike
Complaints Management Team
Reference Number: ***1
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
We would like to advise that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels.
regards
mike
Complaints Management Team
Reference Number: ***1
Best regards,