Still taking my money 2 months after contract expired

<p>I had/have a contract with MTN,it expired end of November 2016</p> <p>I went to The bridge in PE in october to give my notice of cancellation,I was told to come back in November</p> <p>I came back beginning of November,I was asked to give my details,and that i will be phoned when cancellation has been processed</p> <p>2 days later I go back,since i havent been phoned,worried that the notice is too short.It was all done</p> <p>December I still pay R409 even after cancellation in NOVEMBER,being told that december will be my last payment month,I was phoned to be informed that both contracts were cancelled,which is fine</p> <p> </p> <p>Yesterday I got a debit order of R566,im still paying for something that expired in NOVEMBER,PLUS an early cancellation fee</p> <p> </p> <p>Tell me MTN,why are you refusing to let me leave you?</p> <p>I am paying for something 2 months after expiration and the best part is you stopped giving me minutes and data in november,so why am i paying for something im not getting,As long as i pay,you need to give me what i pay for,even after and expired contract</p> <p>I refuse to pay an early cancellation fee since i was misinformed by your staff,but nobody will take responsibility as always.</p> <p> </p> <p>Mtn does something wrong,dont worry,the customer will pay for it.</p> <p>I will be reversing the debit order until it has been rectified</p> <p> </p> <p>No wonder everyone is running to other mobile providers,bad service to the maximum</p>