1 reviews | Active since Nov 2016
After 2 complaints and i received one call from MTN advising that they will investigate the matter but up until now nothing.. As you advised me 1 week ago that you will investigate this matter with the store manager i have not heard anything back since then. Does it really take 1 week to speak to a store manager about why i did not receive my 30 gig data and the way forward? Come on guys this is absolutely lazy and bad service from MTN on many levels. I have been trying since June with you guys to get my promised data and still nothing... Extremely bad after sales service.. Grab the client and once you sold him something then forget about him.. A client should be so happy with your service that he recommends others to your business and the only time a client should come back to you is to do another sale :-).. No business or customer ethics i can see thus far..
Best regards,
Best regards,
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