cB
craig B
1 reviews | Active since Dec 2014
08 Jun 2015, 08:00
Still receiving sms's for non payment
it has now been over a week and i am still getting sms's for non payment.<br> i have taken the time to go to mtn and submit proof of payment (which was paid on 25/5/2015.)<br> i have lodged numerous mails with references received, but still no contact.<br> i am so disappointed in my service provider.<br> please have someone call me soonest.
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MTN South Africa's replyOfficial
08 Jun 2015, 10:34Hello YOUDECIDE,
Apologies for the inconvenience experienced, please note that the matter has been referred to relevent department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .
Regards,
MTN Service Provider
Apologies for the inconvenience experienced, please note that the matter has been referred to relevent department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .
Regards,
MTN Service Provider
MTN South Africa's reply08 Jun 2015, 10:34
Official
Hello YOUDECIDE,
Apologies for the inconvenience experienced, please note that the matter has been referred to relevent department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .
Regards,
MTN Service Provider
Apologies for the inconvenience experienced, please note that the matter has been referred to relevent department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .
Regards,
MTN Service Provider