1 reviews | Active since Jul 2014
STILL PAYING AFTER MY CONTACT IS OVER!
<p>FOLLOW UP:REQ:*** </p> <p> </p> <p>***</p> <p> </p> <p>MY CONTACT WAS ENDED ON THE 15TH OF APRIL 2016. THEY TOLD ME MY LAST PAYMENT WILL BE ON TEH 4TH OF MAY SINCEI REICVIED MY DATA AND AIRTIME ON THE 14TH OF EVERY MONTH, SO THERE WIL BE AN OUTSTAINDIGN BALANCE FOR THE DTA OF APRIL. THE DEBIT DID GO OFF ON THE 4TH OF MAY, BUT NOW I REIVED AN E MAIL LAST NIGHT THAT AOTHE PAYMENT IS DUE ON THE 3RD OF JUNE????????? WHY THE HELL SHOULD I PAY, SORT THIS OUT PLS. PLEASE SEE ATTACHED SCREENSHOT. THE SIM IS NOW ON PREPAID AND I HAVE SUSPENDE THE SIM ONLINE SINCE IM NOT USING IT ANYMORE, I HAVE CHEKCED ONLINE AND I HAVE NOT REVIED ANY DATA OR CREDIT SHOWING ON MY PROFILE ON MTM ACTIVE</p>
Good Day ignus93,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that as previously advised your account outstanding balance is R0.00, the last amount that was debited was for your last invoice dated 2016-04-13. Please note that there will not be any debits going forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ:***
Good Day ignus93,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that as previously advised your account outstanding balance is R0.00, the last amount that was debited was for your last invoice dated 2016-04-13. Please note that there will not be any debits going forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ:***