1 reviews | Active since Dec 2013
Still owing, not TRUE!
Apparently i still owe a certain amount.
I have cancelled both contracts on the same day when i called in
********** 824 and ********** 275, but i apparently still owe for the one number.
Thank you for your post.
We sincere apologized for any inconvenience incurred.
The account notes state the following: On the 16-3-2016 your cancellation request was received and the legal team have notified you of the following as per Reference Number: ***7 :
Y'ello! (This was sent to your email address as per the down below reference.)
Thank you for your email and be advised on account number N*** the arrears amount to be settled is R834.33 due to usage with request made in September 2015 for number to be moved to prepaid.The amount to be settled on account number A*** is R 1,253.66.The account however will continue on MTN internal collection process which could take account to debt collectors if arrears not settled.
The account balance is now R1973.09. We have placed a credit of R1,186.50 on the account for invoices generated from March 2016 to May 2016.
The balance owing to MTN R1,253.66.
Please make payment to settle the arrears.:
Bank: ABSA
Form: ABSA DEPOSIT SLIP/DEPOSITO STROKIE
Beneficiary Name: MTN SP
Beneficiary Account Number: ***
Branch Code: 632005
Deposit Reference: Your MTN cell phone number or your MTN account number. A***
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
The account notes state the following: On the 16-3-2016 your cancellation request was received and the legal team have notified you of the following as per Reference Number: ***7 :
Y'ello! (This was sent to your email address as per the down below reference.)
Thank you for your email and be advised on account number N*** the arrears amount to be settled is R834.33 due to usage with request made in September 2015 for number to be moved to prepaid.The amount to be settled on account number A*** is R 1,253.66.The account however will continue on MTN internal collection process which could take account to debt collectors if arrears not settled.
The account balance is now R1973.09. We have placed a credit of R1,186.50 on the account for invoices generated from March 2016 to May 2016.
The balance owing to MTN R1,253.66.
Please make payment to settle the arrears.:
Bank: ABSA
Form: ABSA DEPOSIT SLIP/DEPOSITO STROKIE
Beneficiary Name: MTN SP
Beneficiary Account Number: ***
Branch Code: 632005
Deposit Reference: Your MTN cell phone number or your MTN account number. A***
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,