Still on hold with MTN Insurance for over 45 min.

Tried calling MTN insurance on numerous occasions on *** but always gave up after being on hold forever. As i am typing this, I am on hold for 45 minutes and still waiting for someone to answer. An automated voice indicates that one could alternatively mail them on [Email Removed] which i did while on hold. I then received an automated response that their turn around time on responding to emails is 5 DAYS!!! - which is shocking.<br> <br> Why have a call centre when you never answer? How can you keep a customer on hold for 47 minutes and counting & then have a 5 day turn around time on email responses? I am a customer since 1994 and have 4 contracts with MTN - I SO REGRET NOT PORTING MY NUMBER! <br> <br> MTN INSURANCE - CALL ME IMMEDIATELY!!!