jM
jacques M
1 reviews | Active since Sept 2011
14 Jul 2015, 11:26
Still nothing resolved
Ok this is the last time i bother writing my problems out. I have been cut off again to the point where my incoming calls have been affected and still have not had one phone call. Just do me a favour and just turn my number into prepaid so i can port my number to a service provider that actually gives a continental. I will even return the phone that is how little i want from MTN. The fact that you have a cheek to refund me not even 1 month worth of extra that i have paid is enough to make my blood boil. I run a business from this contract line and this has gone past being a joke and funny! Dont even bother fixing it just cancel my contract!!!
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MTN South Africa's replyOfficial
03 Aug 2015, 13:33Hello Jakes011,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
The reason the line is barred is because the account is in arrears, we have also noted that there may be missing payments on the account, please fax the proof to *** so that we can allocate accordingly. Please quote the below reference number on the fax coversheet.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
The reason the line is barred is because the account is in arrears, we have also noted that there may be missing payments on the account, please fax the proof to *** so that we can allocate accordingly. Please quote the below reference number on the fax coversheet.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply03 Aug 2015, 13:33
Official
Hello Jakes011,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
The reason the line is barred is because the account is in arrears, we have also noted that there may be missing payments on the account, please fax the proof to *** so that we can allocate accordingly. Please quote the below reference number on the fax coversheet.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
The reason the line is barred is because the account is in arrears, we have also noted that there may be missing payments on the account, please fax the proof to *** so that we can allocate accordingly. Please quote the below reference number on the fax coversheet.
Thank you
Wenzile Masina
REQ:***
Best regards,