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Danika B

1 reviews | Active since Oct 2015

22 Oct 2015, 08:55

STILL NOTHING!!!! MTN *********** a 65 year old

So we received an E-mail to make an offer... The offer is R20 MORE than the statement we last received. Should I be thankful? They received the R19 000 arrears as per payment arrangement. Now there is just more and more and a discounted offer was authorised for around R20 MORE than the statement we received before I placed my first complaint... There is just no shame in ripping the public and an older women off. NO SHAME!<br> <br> I so badly just wanted the voice mail recording of my dads voice on this phone. Due to all of this, it was lost and needless to say, since he passed, I wont be able to ask him to leave us another.

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Replies (1)
MTN South Africa
MTN South Africa's reply26 Oct 2015, 09:24
Official
Hello Barnard01,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

I have escalated this query to the legal department to check if there is a way they can be able to assist you with.

Regards
Thabelo
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