1 reviews | Active since Sept 2013
Still nothing has been done
<p>Mtn get your self together and give customers some feedback </p> <p> </p> <p>i am STILL waiting for my refund that you mtn deducted off my account without my knowledge </p> <p> </p> <p>please sort this out its becoming a bit pathetic and sad that people have to beg for some service </p>
Thank you for bringing this matter to our attention.
Please accept our apologies for the inconvenience experienced.
Kindly note that for invoice dated 2016-05-11 you were billed prorate and sim activation due to contract transfer therefore you were billed as per new activation. Please note that prorate and sim activation is a once off charge.
We look forward to improving on the service delivery to you.
Regards
Nompumelelo
Thank you for bringing this matter to our attention.
Please accept our apologies for the inconvenience experienced.
Kindly note that for invoice dated 2016-05-11 you were billed prorate and sim activation due to contract transfer therefore you were billed as per new activation. Please note that prorate and sim activation is a once off charge.
We look forward to improving on the service delivery to you.
Regards
Nompumelelo