1 reviews | Active since Oct 2014
STILL NOTHING HAS BEEN DONE!!!
Hi Alice,<br> <br> After your response and promises as per below. Nothing has been done and VVM is still threatening me. Please pass this complaint to the office of the CEO and the office of the Customer experience executive before I proceed with further unnecessary publication on more social platforms about this seemingly simple issue which MTN has repeatedly failed to resolve even after I closed my contract with MTN. Please get someone to urgently contact me.<br> <br> Regards,<br> Thabo<br> <br> Hello TM000111,<br> <br> Thank you for your post.<br> <br> We sincerely apologize for any inconvenience you may have experienced with our service.<br> A***: *** and ***. Please take note that the 2 cell numbers opened in your name has been cancelled and as *****. The request has been sent to the corporate department to send the request to the attorneys to remove your name from the list.<br> <br>
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Corporate Legal management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Corporate Legal management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***