MR
Mmathapelo R
1 reviews | Active since Mar 2013
23 Feb 2016, 14:55
STILL NOTHING FROM MTN
Its been full 7 days since I lost my phone.... I still cant get through the call center last week I got a reply for my hello peter complain that was about it. I am seriously disappointed with MTN... I have faxed all the document went on their site to complain and guess what.... yes NOTHING FROM THEM. this is the worse service provider by far. I still need insurance to call... I don't even have a simcard
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Replies (1)
MTN South Africa's replyOfficial
24 Feb 2016, 20:26Hello Mmathapi18,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have requested that you must be contacted for further assistance with your insurance claim.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have requested that you must be contacted for further assistance with your insurance claim.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply24 Feb 2016, 20:26
Official
Hello Mmathapi18,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have requested that you must be contacted for further assistance with your insurance claim.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have requested that you must be contacted for further assistance with your insurance claim.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,