wB
walied B
1 reviews | Active since Oct 2013
16 Sept 2016, 06:38
Still nothing
<p>This is my second posting as MTN has still not addressed why I'm being charged more than what I signed up for. All I get is send a copy of my contract. Well I'm telling you, you get a copy from the store where I signed up because you guys are supposed to keep the copy. Also u don't need a copy as u can see my plan I'm on and what the promotion was when I signed up. If I still get no joy I'm taking this to ICASA as this is just ridiculous.</p>
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MTN South Africa's replyOfficial
18 Sept 2016, 22:09Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly, reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply18 Sept 2016, 22:09
Official
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly, reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,