STILL NOTHING!

With regards to REQ ***.<br> Yes, the charges are valid BUT to the ***** that took my phone!!!! How do you safe guard your customers from this??? <br> And by the way... IM STILL WAITING FOR MY ITEMISED BILLING!!!!! You said that you requested for this to be sent to me. Well, where is it? I did get an email, but when I select the Itemized billing option I'm unable to open it! <br> Its been a month now! <br> You people keep on Sincerely apologizing to me and yet no one wants to help me! Your apologies mean nothing. I want this to get sorted out. <br> How much more of my time do I need to put into a simple request? My phone was ****** and a huge amount of Data was purchased. I just need to know the date is was bought & the number it was bought for so that I can lay a ********** complaint / query. <br> What are the security measures that MTN has taken for when their customers phone gets ****** and thousands of rands of data is purchased?